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Provides support in research and resolution of problems and inquiries Coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts May prepares monthly and quarterly departmental reports Maintains comprehensive knowledge of applicable products, services, and company policies and procedures Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities. Interfaces with clients to determine present and future needs and discusses progress toward solutions Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business Ability to handle projects commensurate with job expectations.

Respond to client questions and concerns, and provide solutions whenever possible in a professional, helpful, knowledgeable, and timely manner Ensure overall Client satisfaction and repurchase intent by providing quality client service and issue resolution Accurately capture and document client information to support voice of the client and technical descriptions and coding that will provide for product and client service improvements years of experience in a customer retail environment or complaint resolution environment Previous retail or OEM automotive experience, wholesale and retail is a plus Desire to advance within AHM with possible future relocation likely.

Creating an environment that recognises initiative and encourages ownership Driving quality and performance to consistently deliver for our customers Coaching your team and feeding back with honest, constructive feedback rpt to support individual and overall development Clearly communicating business objectives to your team — ensuring that everyone knows not only their role, but the bigger picture Building a culture that encourages continuous improvement, utilising new information and technologies to give our customers the best experience possible An in-depth understanding of payment protection insurance complaint handling, evidenced by appropriate training and accreditation Outstanding leaderships skills, and the ability to coach and develop a high-performing team The ability to apply governance, controls and risk management A proven record of quality checking Experience of managing time and driving performance across a team.

Confirming all complaint cases are fully investigated Calculating levels of redress or compensation, and evaluating goodwill payments Undertaking diary management to ensure complaint cases are progressed to resolution Clearly explaining the reasons for case decisions to internal and external clients. Managing multiple client relationships throughout the tax year, coordinating all communications and client-specific projects Identifying client process improvement opportunities on a transactional or reporting basis by getting to know their operating protocols and managing deep dive discussions Oversee the prioritization, tracking and testing of all client projects Coordinate end to end process flows Manage the collection and reporting of relationship metrics Coordinate scheduling, execution and post-mortems of tax season activities Coordinate escalation of Sovos issue through the Sovos relationship manager Own the resolution of complex inquiries not supported by Operations Conduct client training on applicable systems and processes Assist the team in developing the client communication plan Assist the team in establishing best practices for the overall service structure.

Establishes excellent working relationships with all contacts externally and internally that support the client account Acts as a point of partner concern for all services delivered to the client. Ensures that Customer Communications delivers on all objectives and commitments to special clients Researches and responds in a timely manner to highly complex or large-size clients with regards to their needs and interests Participates in dispute resolution for all contract-related issues Monitors the effectiveness of systems, policies and procedures and makes appropriate recommendations to ensure daily operations are efficient Responsible for all planning surrounding daily, month-end and annual production runs.

This includes ensuring material is available, providing production with volumes and instructions, attending production planning meetings, communicating progress to clients and providing any reporting back to client Plans and presents at quarterly reviews with the client. Provides detailed analysis of client data Works with clients and other internal departments to develop new concepts and ideas that could be marketed to clients. Other related duties are assigned as needed Communicates ideas both verbally and in written form in a clear, concise, and professional manner Prior banking or finance related experiences a plus; personal banking experience preferred Is resourceful and proactive in gathering information and sharing ideas.

Must be intentionally relentless in supporting a culture based on the values of advocacy, responsiveness, accountability and fun! Ability to make sound management decision Effective time and stress management Self-motivated and can work with minimal supervision Flexible leadership style Strategic management thinking Effective crisis management skills and adept in resolving conflicts Has a performance rating of 3 and above in the last performance appraisal Has not been under PIP in the last 6 months; no any compliance, discipline or performance issues.

Coordinate new client conversions and existing client testing Engage clients and assist them through the suite of electronic products the department supports Monitor the effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient Brokerage industry knowledge Deep understanding of MS Office suite of products.

Assist with compiling weekly and bi-weekly reports Attending weekly departmental meetings Responsible for compiling sales and conducing minor sales analysis Assist with release updates Coordinate promotional mailings when necessary Proficient in Word, PowerPoint, and Excel. Ensure the right tools, technology, processes and practices are in place for a seamless customer experience for VIP shoppers, with carefully curated offline and online touch points at all stages of the customer journey Work with marketing to create a robust and profitable VIP customer loyalty program Oversee mapping and targeting of potential VIP clients for team Work with marketing to deliver events and programmes to acquire and retail private clients.

This involves researching best practices and creating an effective infrastructure that will best serve IPRH clients Research and monitor market trends in both the University context and externally, particularly targeting Humanities users. Execute client contracts for services and special events Plan, coordinate, and oversee the development, implementation, and execution of special projects, sub-programs, and other initiatives designed to achieve the overall mission, goals and objectives of IPRH, including public outreach.

Resolve complex client service issues in an effort to strengthen relationships between the Client, the Advisor and the company Deal with threats of litigation or going to the media by diffusing the situation Handle complaints regarding individual insurance, savings and retirement products which have been escalated to corporate and senior officers or the Office of the Ombudsman Act as a resource for team leads in the Individual Service Operation Work directly with the Quality Business Investigations Team dealing with complex, sensitive and confidential issues Restore the client's confidence in the company and the Advisor and determine what corrections are appropriate Act as an area of last resort for rush complaints and emergency situations.

You will support print service deliver efforts for Issuer clients, including regular interaction with clients to maintain satisfaction and support You will participate in the evaluation and selection of print vendors based on capabilities, pricing, quality and delivery timeframes Act as a liaison for internal and external vendors, while ensuring a timely and efficient delivery of printed materials You will be responsible for estimating jobs and working with the Finance team to ensure billing accuracy. Resolve finance and billing issues and approval of vendor invoicing Stay informed of changes within the offset and digitalY print market. Maintains contact with client at an executive level, focusing on the strategic nature of the relationship. Represents the enterprise to the client and the client to the enterprise Prepares monthly and quarterly departmental report updates Manages personnel who assist in the management of the client relationship.

Selects, develops and evaluates personnel to ensure the efficient operation of the function Selects, develops, and evaluates personnel to ensure the efficient operation of the function Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management, and has a thorough internal working knowledge of the enterprise Possesses strong personnel management skills Demonstrated customer-focused leadership ability. Notify issuers in writing regarding missing or questionable material -- timely follow-up is critical Assist with electronic delivery flagging and URL follow-up Respond to job exception reports, material exception reports, interim material call list report, and proxy material call list report Assist with preparation of Affidavits of Mailing, letters of confirmation and preparation for registration at meetings Ensure Canadian and U.

Exceptional analytical skills to review complex data and make relevant recommendations required Excellent formal presentation skills — verbal and written — required Ability to structuring and close complex transactions Strong analytical skills and organizational skills required Strong management practices, such as team building, motivation and coaching required Proficient in Microsoft Word, Excel, Power Point, Outlook. Lead cross-sell strategies for existing client portfolios; marshaling sales and product management experts as needed Strategies are ultimately expected to lead to consistent year over year growth in client revenue Support client on an on-going basis with product development assistance, problem escalation and special projects e.

Strong communication skills written and verbal Proven ability to prioritize and execute multiple workstreams while maintaining the highest quality standards; exceptional organizational skills SFC Paper 1, or ability to acquire licenses in a compressed timeframe Have excellent oral and written business communication skills in English and Korean. Must be capable of explaining technical concepts clearly and simply Possess outstanding attention to detail, superior organizational skills and the ability to effectively create and manage complex, deadline-driven projects with diversified workstreams Possess strong integrity, professionalism and dedication to excellence Have a strong interest in investments, highly analytical and willing to learn about a large number of diversified investment strategies.

Establish work priorities, plan projects, and ensure timelines are met In person customer meetings at their location s Ensure contractual obligations are achieved satisfactory and timely. Client pitch support — customize client presentations using PowerPoint. Research and provide key points for development of program one-sheets. Manage ongoing maintenance of client-facing materials as offers evolve Monitor weekly sales of tours, gather performance metrics and create easily reviewable documents Provide secondary tour support by facilitating setup of offers including creation of illustrative mocks for clients and assistance with contract development and execution Manage creation and delivery of tour recap reports.

Collect and analyze tour data from multiple reporting sources, preparing data in a presentable format and work with design to create the final client-facing report. Facilitate setting up accounts, providing client tutorials, training documentation and fielding questions. Trouble-shoot issues and spearhead initiatives for the OnTour team. Develop product adoption strategy with marketing team Maintain client relations database in Salesforce. Responsible for contract entry and ongoing updates to current records. Work with Salesforce product team on standardization of data.

Run various reports weekly Social media content — work with Client Relations and Marketing team to identify and create engaging social media posts for B2B channel based on weekly tour launches and artist content. Focus on organic growth and client engagement Data analysis experience and familiarity with Omniture or Google Analytics is a plus. Manage client relationships within top cable, satellite and telco distributors in the US and Canada. Assists with the introduction of new members to the Hilton Club benefits and processes until Club Owners Services takes over.

Ability to juggle numerous competing demands and priorities, respond quickly to internal and external client requests, and set priorities for self and others High degree of integrity and professionalism Respect for others regardless of status Persuasive and genuine A willingness for extensive travel is required. The position will be based in London, with frequent travel within the European region and to Washington DC. Educating our clients on all Invesco products and services and industry trends Responsible for handling all incoming calls and providing excellent client service Work closely with other departments and representatives to build, reinforce and maintain existing business and relationships Working knowledge of MS Word, Outlook and web-based technologies.

Interface with marketing team to help communicate benefits to artists in pitch, liaison between Client Relations and marketing to provide feedback on opportunities. Research and interface with venues and vendors, manage budget and invoice processing. Help book artist clients and manage communication of logistics for the event. Be onsite contact for artist, work with internal team to coordinate backline, load-in and assist at soundcheck. Proactively responding to systematic and market events and effectively communicating events internally and externally Answering inbound phone calls from clients Responding to inbound emails from clients Manage client expectations and requests Must proactively identify and escalate issues within the proper framework Leverage all client coverage tools to monitor and improve the user experience for our clients Forecast corporate actions and market events, and broadcast items to the appropriate teams Work with Development, QA, and Mission Control network ops.

Direct experience trading electronic markets is a plus Extensive experience in supporting trading applications Exposure to Thomson Reuters products. Manages and communicates expectations internally and externally Educates clients on various FIS processes and procedures assisting with awareness, navigation and self-help Ability to understand and apply concepts Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally. Communicates ideas both verbally and in written form in a clear, concise and professional manner Proven track record in client relationship management and Merchant Acquiring Financial institution experience or Merchant Acquiring background with strong financial industry and data processing knowledge Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth and high levels of customer satisfaction Excellent decision-making, problem-solving, team building, negotiation, conflict management and time management skills Strategically focused and responsible for client satisfaction, maintaining client communication, the overall management of the client relationship, and the delivery of the outsourced solution Works to maintain and grow client relationships while ensuring ongoing customer service.

Identify staff training needs and ensure that required training takes place Openly share information and experiences to aid in the success of others. Clearly define, set, and communicate expectations. Ensure the accurate provision of information concerning standard testing programs, sample preparation, and routine status updates for Biologics Testing Solutions by the Project Managers. Manage customer component of complaint resolution activities with the assistance of technical directors, quality assurance and client relations personnel Liaise with internal scientists and Operations Project Manager to evaluate programs and projects for key accounts. Ability to organize and prioritize workload with minimal supervision.

Proficiency with Word and Excel. Create and deliver standard and unique reporting solutions to support both business and client needs Create and deliver management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables Create and deliver routine and ad hoc reporting needed to understand various aspects of processes of performance, staffing needs, etc Identify, lead, and oversee projects and analysis related to reporting needs to establish superior operational reporting within CMS.

Ability to learn and operate all in-house computer systems and a variety of vendor software applications. Ability to effectively communicate with co-workers, peers, and all levels of management through written and verbal communication. Strong time management skills are essential. Act as the point of contact for escalated issues, providing end-to-end customer service, including incident identification and understanding, and following-up with remediating action plans Prepares source data for computer entry by compiling and sorting information; establishing entry priorities Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the sales team for resolution Answer and resolve inbound technical calls efficiently and professionally Use remote control tool to assist end users when needed Collaborate with internal and external business partners to resolve and close out escalated issues may include identifying innovative solutions , communicating the final resolution actions back to Leadership and internal customers Maintains accuracy while meeting thresholds for production.

Must be proficient in Microsoft Office Word, Excel, and PowerPoint Must be a superior multi tasker Must possess excellent communication skills, both written and verbal. Leads the sales effort for incremental revenue opportunities and contract renewals. Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new FIS products or services Coordinates with the delivery organizations to ensure the delivery of continuous and effective services, and ensures project completion within budget and in accordance with contract requirements Identifies areas where continuous improvement can be applied, oversees the imp. Must be a team player have excellent verbal and written communication skills and adaptable to change Prior experience with client relations and client management is required Intermediate to advanced Excel experience is required Experience with Microsoft Access is a huge plus.

Develop and execute strategies for content distribution globally post theatrical for new and emerging business models and partnerships Manage client relationships and communications and develop and implement best practices for client satisfaction strategies and performance tracking. Includes identification of key performance metrics and creation, implementation and monitoring of standard KPIs for consistent and regular monitoring Collaborate cross-functionally with other Warner Bros. TOPS, DETE, COSMOS - helping to drive adoption and buy-in from internal and external clients and providing input to overall program strategy Provide training, mentoring and career development to team members to expand skill sets in order to adapt to a rapidly changing environment and facilitate retention of high potential talent.

This involves using an on-line database manager called Pipedrive to manage these contacts and the process and format of connecting with them. This involves constant communication with potential clients to get videos and letters of recommendation uploaded to their profile and to schedule formal interview times with the Director of International Tours, Richie Schueler SOCIAL MEDIA - The Director of Client Relations will be the face of the businesses on Social Media and use these accounts to communicate with current customers and also to find and interact with new potential customers. The include, among others, working with high school athletes in the recruiting process, traveling on foreign tours as assigned, cold calling prospects, etc Bachelors degree required, Masters degree preferred Experience with the college athletic recruiting process is required, college coaching experience is preferred Experience and a proven track record in B2C sales Experience and expertise in marketing Experience and expertise in social media; including Facebook, Twitter, Instagram, and others Knowledge, expertise, and a comfort level with many different forms of technology, and the ability to use technology to work efficiently Outgoing and personable with the ability to communicate well to both STUDENTathletes and parents Ability to work remotely, mainly without supervision, and communicate with our team via e-mail, phone, and video chat effectively Extremely strong work ethic Passion for International travel.

Oversight and management of issues and the team members compliance with resolution standards Client and team member training Effectiveness of team in building and maintaining client relationships Resolves escalated issues and promotes risk mitigation throughout the resolution as well as through change Relevant Experience or Degree in: related field of study from an accredited university is preferred. Relevant experience in lieu of a degree will be considered Typically a minimum of 8 years Related professional experience including a minimum of years experience in a supervisory position None Identified.

Research and respond in a timely manner to moderately or highly complex Tier 2 and Tier 3 clients with regards to their needs and interests Monitor the effectiveness of systems, policies and procedures, and make appropriate recommendations to ensure daily operations are efficient Detail-oriented, able to multi-task, and excellent time management and follow-up skills Ability to work collaboratively and professionally with internal colleagues.

Act as a primary liaison between client and MARCH Develop and maintain positive relationships with key contacts at clients. Manage any MARCH deliverables Investigate, analyze, and develop creative solutions to complex client specific concerns Facilitate, coordinate, and hold accountability for completion of reporting requests and action items from the client Communicate to MARCH management changes in client relationship or client deliverables Review contractual agreement between client and MARCH to ensure all service levels are continually met Interact with and educate MARCH internal departments regarding client and regulatory required changes in service levels, reporting requirements, benefits, network requirements, etc Prepare recommendations to rectify problems, increase client satisfaction, and improve communication Create, update, and maintain department Policy and Procedures and workflows Assist in creation of workflows for processes that involve MARCH and the client.

Researches and responds in a timely manner to moderately or highly complex Tier 2 and Tier 3 clients with regards to their needs and interests Acts as a Client Advocate and interfaces between all Departments Coordinates new client conversions and existing client testing Leverages and shares experience with other associates on the team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation Prior to a final offer of employment, the selected candidate will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report.

Solidifies the new owners sale by total contract review Ensures proper signatures and notarization Ensures new owner understanding of the terms and conditions of the purchase Partners with the Sales management and Contracts team to provide excellent customer service Maintains a high standard of customer service throughout the resort Follow-up on all missing or incomplete documentation to close the contract Assist in collecting funds on credit card declines Attempt to save the sale if purchaser elects to cancel their contract Collect owner referrals from the new purchaser Assist in any matter that pertain to solidifying the sale Assist with departmental daily duties Full Availability 1 year timeshare sales or Quality Assurance experience High School Diploma or equivalent Bilingual preferred.

This Client Services Representative will be dedicated to a specialized team assisting to fulfill specified requests, serving clients and internal teams across multiple platforms, also assisting to resolving operational issues. Exercises authority required to accomplish assigned duties and responsibilities and accepts full accountability for results achieved Plans and schedules work so that it can be performed efficiently and effectively, reduces costs where possible by improving methods and processes and eliminating non-essential and manual processes and activities Strives to consistently produce quality results Learns new skills and expands job knowledge to better perform assigned duties Maintains high standards of attendance and punctuality Keeps manager informed of work activities, developments and problems Complies timely and accurately with instructions provided by manager.

Manages relationships with MBS clients, including dealing with their agents, representatives and investors on a variety of matters, e. Investigate inquiries to understand the fundamental cause of the problem and work with colleagues to facilitate process corrections to prevent recurrence Actively participate in acclimating to the role, learning from peers and ensuring accurate understanding of the role and tasks Have a logical approach to gathering data and analyzing it to solve client inquiries Excellent social skills and ability to work with various colleagues and clients High-caliber analytical skills will be used to gather data, figure out the root cause and solve for the future Strong communication skills preferred and the ability to fully articulate ideas Strong attention to detail with great time management skills and the ability to multi-task Strong PC knowledge required including Microsoft Office, Word, Access, and Excel Industry knowledge of Proxy and Reorg is a plus.

Answer all incoming calls and forward them to the appropriate party Meet and greet customers. Assist with the scheduling of guests for Getaways! This course will provide a student with the knowledge and skills required to build, maintain, troubleshoot and support server hardware and software technologies. Topics include designing a basic network, installing and configuring a client network operating system, managing network security with user and group accounts, creating directory structures and network shares, setting up and managing network printers, backing up servers, monitoring and troubleshooting network resources, and establishing policies and procedures for network operations.

Topics include configuring the server environment, implementing system policies, implementing and managing fault-tolerant disk volumes, managing applications, installing and managing connectivity for different network and client operating systems, managing remote servers, implementing directory replication and file synchronization, and troubleshooting advanced network problems. This course provides introductory coverage of Linux Network Administration.

Specific course topic coverage includes: introducing Linux; exploring the desktop; using the Shell; understanding users and file systems; understanding text processing; managing processes; using network clients; installing Linux; understanding system initialization; managing software packages and file systems; managing users; configuring networks; system and kernel management; writing Shell scripts; and advanced topics and troubleshooting. The course requires many hands-on projects, which allow students to practice what they learn. This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks.

Students achieve a basic understanding of how networks operate and how to build simple local area networks LAN , perform basic configurations for routers and switches, implement Internet Protocol IP and enterprise technologies, including cloud and virtualization. Students will apply the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; and implement network security, standards, and protocols. Students will learn to install, configure, and administer Microsoft Windows Active Directory services. The course also focuses on implementing Group Policy and understanding the Group Policy tasks required to centrally manage users and computers.

Students will use Group Policies to configure and manage the user desktop environment, to configure and manage software, and implement and manage security settings. The second course in the CCNA curriculum focuses on switching technologies and router operations that support small to medium business networks and includes wireless local area networks WLANs and security concepts. Students learn key switching and routing concepts. Students will perform basic network configuration and troubleshooting, identify and mitigate LAN security threats, and configure and secure a basic WLAN. This course provides advanced routing and switching technologies. Topics include advanced router configurations, network management, network design, WANs concepts and network security.

This course focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with users, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are covered. With balanced coverage of both people skills and technical skills, this course is an excellent resource for those in or preparing for the technical-support field.

Students are required to support end-users for twenty hours either on or off campus as part of this class. Students will learn what lies underneath desktop, web, mobile, and database applications. This course is an introduction to computer architecture using assembly language programs. Topics include: binary representation of data and instructions, memory addressing modes, subroutines and macros, operating system interrupts, processor architecture, and interfacing with high level languages. This is an introductory course in programming databases. Topics include analysis and design, modular programming, screen displays and menus, and multiple databases. Topics covered include: database design, basic properties of a relational database such as relations, tables, primary keys, foreign keys and principles of normalization, simple SQL select statements, sorting and grouping data, joining tables, subqueries and views.

The course covers core concepts in identifying data and information management requirements for organizations, data modeling, and normalization techniques. The database design section focuses on logical model design and entity relationship ER modeling. The course exposes students to the use of Relational Database Management Systems using an industrial-strength database management system. Students will leave the course with a good working knowledge of database technology.

Topics include: complex joins including inner and outer joins, correlated subqueries, complex table definition, table and column constraints, Union, Intersection, Minus, triggers, procedures and packages. This course is designed for the intermediate level SQL programmer to design, create and deploy GUI applications that access relational database management systems. Topics include: GUI design fundamentals, data control and access methods remote and local , creating datasets, implementing joins, transaction processing, multi-user data access, record locking, and deploying and installing applications on client workstations. This course is designed to introduce students to administering a relational database management system.

Topics include: managing users, privileges, resources, and tablespaces; creating an operational database, managing database files; how to start up and shut down an instance or database, the data dictionary, transaction processing, and backup and recovery issues. Completion will provide students with sufficient knowledge for an entry level Database Administration position in industry. This course is designed to serve as an advanced-level course within the Database Design certificate. The course covers advanced database concepts. Topics include: data analysis, principle data models with emphasis on the relational model, entity-relationship diagrams, logical design, data administration and normalization.

This course is an introduction to structured programming. This course covers development of Windows-based desktop applications using VB. This course is designed for students who want a strong foundation in building GUI applications and transfer MIS majors. Included is an emphasis in higher level programming skills development. Detailed information into class design and implementation, function templates, dynamic data allocation, pointers, strings, arrays, control structures, operator overloading, inheritance, virtual functions, polymorphism, data stream input and output, exception handling and file processing.

This course is an introduction to object oriented programming using the Java language. The student will learn the Java programming language as well as the Java compiler. Topics will include: creating Java applications, writing Java applets, using the control statements, creating Java methods, declaring Java arrays, object-based programming, object-oriented programming: inheritance and polymorphism, handling strings and characters, controlling graphics by using graphics and Java 2D, generating graphics by using graphical user interface components, exception handling, multithreading, and managing files and streams handling. This course is an intermediate JAVA class. This course is an introduction to C object-oriented programming language in a Visual Studio environment.

This course is designed for students to understand the web-based as well as system development capabilities of C. This course applies a case study approach which incorporates techniques for systematic problem analysis, program specification, design, coding, testing, debugging and documentation of large programs. Data structures include stacks, queues, trees, lists, etc. Advanced language features related to strings, non-text files, pointers, recursion, and object-oriented programming methodology are covered.

Searching and sorting techniques are discussed. Consult the class schedule for specific topics. This course is an introduction to the discrete structures used in Computer Science with an emphasis on their applications. Topics covered include: counting methods, elementary formal logic and set theory, recursive programming and algorithm analysis, digital logic and combinational circuits, regular expressions, and finite state automata. This course is intended for beginner users who want to increase their understanding of information security issues and practices.

It is intended for end users who use computers at home or in the office. The course covers all of the need-to-know information about staying secure, including up-to-date information on relevant topics such as protecting mobile devices and wireless local area networks. Students will learn how to maintain a secure environment and avoid security attacks through a series of real-life user experiences, hands-on projects, and case projects. This course is an introduction to the fundamental principles and topics of Information Technology security and Risk Management at the organizational level.

It also addresses hardware, software, processes, communications, applications, and policies and procedures with respect to cyber-security. This course introduces the network security specialist to the various methodologies for attacking a network. Students will be introduced to the concepts, principles, and techniques, supplemented by hands-on exercises, for attacking and disabling a network within the context of properly securing a network. The course will emphasize network attack methodologies with the emphasis on student use of network attack techniques and tools and appropriate defenses and countermeasures.

Students will receive course content information through a variety of methods: lecture and demonstration of hacking tools will be used in addition to a virtual environment. Students will experience a hands-on practical approach to penetration testing measures and ethical hacking. This course equips students with the knowledge and skills needed by today's organizations that are challenged with rapidly detecting cybersecurity breaches and effectively responding to security incidents. This course is designed to cover tools that are commonly used by Information Security Professionals.

Modern Operating Systems and scripting languages will be discussed as well as utilities and technologies that enable them. Topics including securing, hardening systems, incident response, automating tasks, auditing, and vulnerability assessment will be covered. This course provides the theoretical understanding of network security and the hands-on skills to implement and support network security. This course teaches students how to identify network vulnerabilities and how to take the appropriate countermeasures to prevent and mitigate failure risks for an organization.

Students will gain an understanding of the steps needed for good disaster recovery including, how to prepare a disaster recovery plan, the various risks associated with an enterprise network, the diverse job functions of employees in a Disaster Recovery Plan, and the methods needed to implement a plan once it is complete. In addition, each student will develop a Disaster Recovery Plan with a group for a real or fictitious organization. This course focuses on the managerial aspects of information security and assurance. Topics covered include project management, access control models, information security governance, and information security program assessment and metrics. Coverage on the foundational and technical components of information security is included to reinforce key concepts.

This course is an introduction to the methods used to properly conduct a computer forensics investigation beginning with a discussion of ethics, while mapping to the objectives of the International Association of Computer Investigative Specialists IACIS certification. Topics covered include an overview of computer forensics as a profession; the computer investigation process; understanding operating systems boot processes and disk structures; data acquisition and analysis; technical writing; and a review of familiar computer forensics tools.

This course is an introduction to publishing on the Internet's World Wide Web www. Topics include creating www pages with the HyperText Markup Language html , organizing a series of pages into a website, and uploading web pages to a server. The course makes extensive use of the computer tools necessary to insert html tags, create images, and view web documents. This course prepares apprentice web designers and publishers to identify the information dissemination needs of a client, design appropriate World Wide Web solutions, and implement it. This course continues the study of technical aspects of standards-based Web design for experienced students and Web professionals. Students will learn to use CSS media queries, mobile-friendly HTML5 features, JavaScript enhancements, and various frameworks to build websites that are fluid and flexible.

This course builds upon previous web publishing concepts and study. The primary focus of this course is the systematic development of interactive web sites. This course covers the use of Dreamweaver, a visual Web-authoring tool, to develop and implement Web sites. The topics covered include creating Web pages that contain text, images, links, tables, frames, forms, Cascading Style Sheets and image maps, as well as enhancing Web pages Flash elements and built-in scripting.

Additional topics include developing effective Web site structures, using Web site management tools, Web site documentation, making global updates to a Web site, and extending Dreamweaver. Students will work individually and as a member of a team to plan, implement, test, and evaluate Web sites. This course will reinforce and deepen many Dreamweaver topics covered in the beginning course CISW by providing a more in-depth approach.

In addition the course will introduce the other Adobe components such as Flash, Flash Script, and content management using Contribute software. Other topics covered include the following: advanced page formatting using style sheets, web site behaviors, work flow enhancement, templates, libraries, dynamic data, search functions, shopping cart functions, site security, user authentication, and other web services.

This course takes a look at designing graphics for the web. Using industry standard graphic software, students will manipulate images and create original graphics. Topics include developing graphic elements for a web site using a visual theme, creating buttons and intuitive navigational elements, making background textures and images, understanding web file formats, scanning, and creating animation. This course is a continuation of CISW Projects and simulations developing graphics for the web are created for the purpose of marketing and advertising on the Web. The steps, procedures, and common problems encountered when producing quality graphics for professional Web sites are discussed and practiced.

Real and simulated projects will include the following: compressing and uploading times, cropping and resizing, digital camera imaging, retouching and fixing photographs, photographic special effects and filters, rasterizing text, implementing backgrounds, buttons, themes, image maps, slicing, and simple animations. This course emphasizes the creation of dynamic and interactive web sites using a client-side scripting language such as JavaScript. Topics include the Document Object Model of web pages, core features of the client-side scripting language, event handling, control of windows and frames, functions, and form validation.

In this course, students will learn advanced JavaScript techniques and good standard coding conventions. Students will also learn about AJAX and practice using it to create interactive, asynchronous web pages. Finally, students will learn to use jQuery and other similar JavaScript frameworks. This course emphasizes the creation of dynamic and interactive web sites using a middleware scripting language such as PHP or ASP. Topics include core features of the middleware scripting language, embedding server commands in HTML pages, control structures, functions, arrays, form validations, cookies, environmental variables, email applications, and database-driven web applications.

XML is a universal method for representing information that is especially well suited for distribution over the Internet. Students will learn the most current, practical XML technologies available at the present time. Cybersecurity Center Information. Course Sequence. Request assistance from Career Education by dropping us a line! Request CE Services. Why CRC? Search site. Overview CRC computer information science programs include study in computer programming, information systems security, computer networking, management information systems, and computer applications. Degree Map Web Developer A.

Degree Map. Phone Email powellj crc. Associate Degrees A. Student Learning Outcomes Upon completion of this program, the student will be able to: Redefine a complex problem into a sequential set of parts that can be translated into the language of programming logic. Design, write, test, and debug computer programs in a structured language, a low-level language, and an object-oriented language.

Incorporate foundational data management concepts such as data structures within computer programs. Student Learning Outcomes Upon completion of this program, the student will be able to: Design and produce business information systems solutions incorporating current Information Technology, trends, security, and best practices PSLO 1. Execute Linux system commands from either a keyboard or a shell script using correct command syntax PSLO 2. Analyze and implement security concepts and security policies PSLO 3. Analyze common threats to and vulnerabilities of computer systems and networks PSLO 4.

Implement network perimeter defense PSLO 6. Career Information Some career opportunities associated with this degree include: security analyst, network systems security administrator, security policy analyst, information technology specialist State of California and more. Student Learning Outcomes Upon completion of this program, the student will be able to: PSLO 1: Apply fundamental knowledge of computing and the current use of technology techniques, skills, and tools necessary for the computing practice.

PSLO 2: Evaluate and solve business problems with technology solutions using qualitative and quantitative information. PSLO 3: Assess user needs in the selection, creation, evaluation and administration of computer-based information systems. Career Information The Associate's degree in Information Technology prepares students to either enter the workforce as an entry-level computer or network support technician or pursue a bachelor's degree in managing information systems. Student Learning Outcomes Upon completion of this program, the student will be able to: Apply information and communication technology concepts to business problems SLO Demonstrate in-depth knowledge of common office computerized application software and operating systems SLO Create business documents such as letters, spreadsheets, presentations, publications and reports using appropriate business writing style, document appearance, grammar usage, and writing mechanics SLO Analyze the fundamentals of an operating system.

Examine the relationship of the operating system to other applications programs SLO Analyze the effects of malware on an application and an operating system SLO Apply accounting concepts and principles in making decisions about business operations SLO Apply accounting concepts for costs used in manufacturing and service operations and analyze the behavior of the cost types SLO Apply economic concepts and principles in making decisions about business operations SLO Apply basic legal concepts and principles in various business environments SLO Propose solutions to basic business problems while applying critical thinking methods SLO Apply mathematics in a financial situation SLO Apply statistical methods to make predictions, and draw conclusions to make a hypothesis SLO Student Learning Outcomes Upon completion of this program, the student will be able to: PSLO Manage, implement, and maintain the typically complex computing environment of medium- to large-sized companies PSLO Manage and maintain a Windows server environment PSLO Manage, implement, and maintain a Windows server network infrastructure PSLO Develop the critical verbal, written, and quantitative skills needed to analyze complex issues PSLO Develop an understanding of the basic concepts and major modes of inquiry used in a variety of disciplines PSLO Develop a depth of understanding, including critical cognitive, psychomotor and affective skills, in this discipline PSLO Make progress toward becoming engaged and self-reliant learners demonstrating habits of intellectual inquiry and striving toward their maximum potential PSLO Become more prepared to contribute to a diverse democratic society with a pluralistic perspective.

Student Learning Outcomes Upon completion of this program, the student will be able to: Manage a multi-level Web site hosted on a Web server. Utilize multiple programs simultaneously in order to develop Web sites. Recommend Web scripting language, current markup language or Web authoring software, and cascading style sheets to develop complex Web sites that are uploaded via File Transfer Protocol FTP to a Web server. Research and implement current, valid World Wide Web Consortium W3C standards including technical recommendations for markup languages, and other recommendations as they are introduced. Plan a structured approach to Web site development that identifies the information dissemination needs of a client and organizes the content effectively and efficiently in order to communicate to an identified audience; then develop and implement an appropriate Web solution.

Develop Web solutions that include form validation and processing, server-side programming, and database-driven Web development. Demonstrate proficiency in the process of Web project management on a real-world Web site including design specification, research, production, modification, time estimation, and presentation. Write code in a currently used Web scripting language. Certificates of Achievement Business Information Worker Certificate The Business Information Worker Certificate is designed to prepare students for entry-level office and administrative support in a variety of organizations. Enrollment Eligibility To be eligible for enrollment in the program, the student must meet the following criteria: None. Enrollment Process Eligible students are selected for the program according to the following steps: None.

Diagram and differentiate basic computer terminology and apply it to communication. Construct and modify solutions to simple personal, educational or business needs applying use of office workplace computer programs. Formulate expressions and construct logic comparisons using proper symbols and syntax in workplace computer programs. Create and organize various types of files using various workplace computer programs. Construct projects efficiently generating solutions using various workplace computer programs and shortcuts. Demonstrate the mechanics and use of word processing software to organize and present data in a multicolumn, multipage newsletter format including banner, bordering, tables, text effects and embedded graphics.

Design and construct a form using multiple content controls. Apply advanced Excel tools such as pivot tables, pivot charts, and templates to workbooks. Create audience centric business documents to enhance readability. PSLO 2. Integrate the features of working with tasks and schedules to organize both professional and personal information. Design and assess plans for backup and maintenance of Outlook files and information. Analyze trends in technologies and evaluate their effects on organizational data analysis. PSLO 3. Identify techniques to send, receive and manage email messages. Analyze business situations and determine appropriate methods to deliver negative and positive messages.

PSLO 4. Explain the elements of a service culture. Analyze strategies for promoting a positive service culture. Analyze the extent to which customer service is facilitated by the effective use of technology. Career Information Students who successfully complete the Business Information Worker Certificate are prepared for entry-level positions in general office environments in a variety of fields. Student Learning Outcomes Upon completion of this program, the student will be able to: List and describe the hardware components of a computer system and differentiate among system and application software. Student Learning Outcomes Upon completion of this program, the student will be able to: list the hardware components of a computer system and differentiate among system and application software.

Student Learning Outcomes Upon completion of this program, the student will be able to: SLO 1: Describe relational database technologies for desktop, enterprise and Internet platforms. Analyze and employ relational database technologies to solve common business problems using standard database principles and practices. SLO 2: Explain and discuss database theory and principles. SLO 4: Devise computerized solutions in the development of databases by applying a solid foundation of algorithmic principles and SQL. Apply techniques of Structured Query Language Programming to solve problems related to information retrieval from relational databases.

SLO 5: Evaluate proposed database design solutions and create relational databases to meet stated objections. NET 4 Total Units: Enrollment Eligibility To be eligible for enrollment in the program, the student must meet the following criteria: Pass CISP, Introduction to Structured Programming, or equivalent course with a C or better. Student Learning Outcomes Upon completion of this program, the student will be able to: Formulate problems as steps so be able to solve systematically. Describe the principles of object oriented programming.

Use structure programming skills proficiently in an object oriented program. Apply the concepts of object oriented programming skills such as reusability, portability, data encapsulation, inheritance, polymorphism and etc. Design and develop programs with Graphical User Interfaces. Use an object oriented language to develop solutions for real life projects in a team work environment. Career Information This certificate is designed to prepare students for advancing their study in game programming, computer science, computer engineering, software engineering, computer graphics, and other related fields for under graduate and graduated study.

Communicate and analyze programming problems, and determine what object-oriented programming approach would be most appropriate to resolve them. Student Learning Outcomes Upon completion of this program, the student will be able to: Analyze and list the hardware components of a computer system and differentiate among system and application software. Plan and design tables, forms, queries, and reports using office database application software. Assess and design multi-table forms, establish table relationships Describe the relationship of operating systems to database file management.

Devise computerized solutions in the development of databases by applying a solid foundation of algorithmic principles. Compare and contrast hierarchical, network, and relational databases. Demonstrate ability to design, create, and administer relational databases. Create client applications using structured query language SQL. Student Learning Outcomes Upon completion of this program, the student will be able to: Design, develop, support, and maintain professional Web pages.

Demonstrate knowledge of web-related technology and media applications. Be competent evaluators and users of the World Wide Web. Adapt to technological changes and select a current solution for a given problem. Understand how to deal with interoperability between different products, systems, and platforms. Find effective solutions to maintaining and supporting web sites and related resources. Student Learning Outcomes Upon completion of this program, the student will be able to: Demonstrate knowledge of web-related technology and media applications. Student Learning Outcomes Upon completion of this program, the student will be able to: PSLO 1 Design an algorithm from data types, operations, and logic structures to solve complex problems.

PSLO 2 Refactor a complex algorithm into single job components such as functions or modules. PSLO 3 Translate an algorithm into a low-level or high-level programming language. PSLO 5 Organize data and functions into classes. PSLO 6 Organize data into structures such as trees, linked lists, and dictionaries. PSLO 7 Construct a recursive algorithm to solve a word problem. Career Information Some career opportunities associated with this degree include: security analyst, network systems security administrator, security policy analyst, and more. Career Information The Certificate in Information Technology prepares students to either enter the workforce as an entry-level computer or network support technician.

Student Learning Outcomes Upon completion of this program, the student will be able to: Analyze the fundamentals of an operating system. Examine the relationship of the operating system to other applications programs PSLO 1. Demonstrate knowledge of networking technology. Judge the strengths and weaknesses of the different network operating systems and technologies PSLO 2.

Analyze the effects of an application on a network operating system PSLO 3. Analyze the effects of network intruders and viruses on an application and an operating system PSLO 4. Student Learning Outcomes Upon completion of this program, the student will be able to: PSLO Manage, implement, and maintain the typically complex computing environment of medium- to large-sized companies PSLO Manage and maintain a Windows server environment PSLO Manage, implement, and maintain a Windows server network infrastructure PSLO Apply fundamental knowledge of computing and the current use of technology techniques, skills, and tools necessary for the computing practice.

Catalog Date: June 1, This is the experimental courses description. Demonstrate ability to use word processing commands and features to create Web pages such as: creating and editing hyperlinks; applying background effects; saving a word processing document as a Web page; formatting a Web page. Demonstrate ability to compare and combine multiple document versions, track changes, and manage document properties. Prepare and produce effective worksheet presentations using appropriate formats. Apply the appropriate use of absolute and relative addressing when creating or copying formulas.

Develop and modify charts, and insert and format objects. Combine and link information from multiple worksheets and workbooks. Configure worksheets and workbooks for sharing. Understand and utilize advanced functions including logical functions, lookup tables and functions, filtering, and database functions. Understand and utilize advanced financial functions for financial analysis. Understand and use Data validation tools.

Understand and utilize Range Names functions. Utilize spreadsheet protection functions. Understand and utilize the importing of data into spreadsheets from external databases and the Internet and utilize the data for analysis. Develop a basic understanding of the Visual Basic Editor to develop and modify spreadsheet applications. Evaluate the appropriate use of different elements of a database. Understand basic database functions such as developing a query and sorting, searching, filtering, and calculating data. Design and produce database reports. Incorporate Lookup functions to simplify data retrieval. Integrate Data Validation rules to limit errors in databases.

Student Learning Outcomes Upon completion of this course, the student will be able to: SLO 1: Actively engage in intellectual inquiry beyond that required in order to pass a course of study College Wide Learning Outcome — Area 4. Discuss and outline a proposal of study that can be accomplished within one semester term with a supervising instructor qualified within the discipline. Design an independent study to be completed individually or by collaboration of a small group to foster special knowledge, skills, and experience that are not available in any one regularly scheduled course. Use information resources to gather discipline-specific information.

Explain the importance of the major discipline of study in the broader picture of society. Demonstrate competence in the skills essential to mastery of the major discipline of study that are necessary to accomplish the independent study. Operate search engines, browsers, and related web tools to effectively find information on the World Wide Web Evaluate web sites for accuracy based on specific criteria. Evaluate design enhancements. Explain how computers work, as well as the functions of basic computer components. Design a customized computer system utilizing the control panel and other accessories. Use appropriate commands to capture and print screens. List and discuss basic operating system and Internet terminology and concepts.

Manage files by utilizing effective procedures for creating, modifying, moving, copying, renaming, and deleting files and folders. Utilize effective operating system search techniques to locate files, folders and data stored on various drives using various filenames and wildcards. Utilize all frequently used operating system commands required to store, manage, back-up, access and maintain files stored on either network, hard drives or other external storage devices. Choose appropriate settings to control the behavior of web browsers. Demonstrate use of efficient Internet search techniques using search engines and subject directories.

Create and manage Favorites, links, and browser home page settings. Identify some of the various security threats from Internet access and which operating system tools could be appropriate protection. Demonstrate effective use of electronic communication techniques. SLO 1. Demonstrate use of basic Linux commands and editing, disk, file, and printer management feature. Compare Linux with other operating systems. Analyze hard disk and memory management.

Compare physical and logical drives and describe their functionality. Analyze the relationship of the operating system to other applications programs. Evaluate and formulate various command lines with correct syntax. Identify network operating system characteristics and versions. Apply Linux system concepts to install advanced Linux feature sets. Identify and verify the availability of system resources. Examine network operating system hardware requirements. Evaluate different network operating system installations and upgrades techniques. Implement decision making logic in scripts. Create, analyze, and evaluate advanced script files. Implement looping and nesting in a script. Describe the function of monitoring processes.

Assess and identify the reason the cause for failed installations. Investigate, configure, and troubleshoot volumes and disks. Manage user account properties. Manage and troubleshoot user permissions. Manage user and group rights. Explain the fundamentals of network operating systems. Describe the basic steps of network operating system installation. Configure network services. Identify and configure the functions of clients, servers and other networking equipment that make up a typical LAN.

Explain how to implement a network environment with diverse operating systems. Discuss the basics of cloud computing. Develop a network security policy. Assess the physical security of network equipment. Understand network data security. Manage network accounts. Monitor network performance. Protect network servers from data loss. Explain some of the terminology used in implementing WANs. Configure and describe remote access protocols.

Describe the benefits of network management and planning. Explain different approaches to network troubleshooting. Explain the types of specialized equipment and other resources for troubleshooting. Describe basic measures to take in common troubleshooting situations. SLO 1 Understand the effects time, stress, and organizational management have on performance. Demonstrate an understanding of consistently practicing ethics and confidentiality in a workplace. Demonstrate an understanding of basic communication tools and their appropriate use.

Demonstrate an understanding of workplace etiquette. SLO 2 Link personal goals to long term achievement. Display an understanding of creating a professional first impression. Understand how networking is a powerful job search tool. Understand the importance of interview preparation. Identify how continual learning increases career success. SLO 3. Describe how it is different from a Windows network connection. List the services provided by network protocols. Explain how the upper layers of the OSI model support network applications. Describe the functions associated with each of the OSI model layers. Name the types of cables used to build LANs. List the grading systems used for the various cable types.

Describe how to install cables externally, secure them in place, and run them around common obstacles. Explain the steps involved in an internal cable installation. Describe the wiring of a crossover cable. Associate the importance of the troubleshooting process with a network interface adapter. Describe the difference between a hub, switch and a router. Understand the functions of each. Describe the functions of the Ethernet frame. List the physical layer options for Token Ring networks. Distinguish between the various types of FDDI network connections.

Summarize the basics of IP addressing, routing, and fragmentation. Configure switches and end devices to provide access to local and remote network resources. Distinguish between static and dynamic routing. Create a static route in a routing table. Explain the operation of routing protocols. Configure a small network with security best practices. Create IPv4 and IPv6 addressing schemes and verify network connectivity between devices. Identify the directory services provided with major operating systems. Describe how clustering ensures the constant availability of vital network servers.

Report how to use redundant equipment to provide fault-tolerant network communications. Describe the types of hardware used to perform backups. Outline the capabilities of software backup products. Distinguish among full, incremental, and differential backups. Express how frame relay provides flexible wide area networks WAN. Describe the troubleshooting functions of crossover cables and loopback connectors. List the capabilities of more elaborate cable testing equipment. Describe the process of isolating the source of a network problem.

Distinguish among network problems, computer problems, and user problems. Configure switch security to mitigate LAN attacks. Configure IPv4 and IPv6 static routing on routers. Install and maintain a multi-protocol routed network. SLO 2 - Implement network security concepts. Design, implement, configure and troubleshoot enterprise networks. Explain the purpose and characteristics of network virtualization. Define the term end-user computing and briefly describe the developments that led to end-user computing and user support.

Describe the characteristics of early computer systems. Describe a microcomputer. Discuss the basic hardware and add-on peripherals that are commonly used. Define the total cost of ownership TCO. Discuss the different types of user support and names for user support personnel, including help desk, call center, and technical support. Define the term customer-service ethic and explain why organizations place so much emphasis on excellent customer service.

Discuss strategies for building understanding. Define the term incident management strategy. Describe a difficult client. Define the term troubleshooting and explain that troubleshooting computer problems is an iterative process that does not have a fixed series of steps. Define the term problem solving and explain how problem solving might apply to fixing a malfunctioning printer, for example. Explain how troubleshooters must use decision-making skills to choose between several possible solutions to a problem. Describe the different ways that troubleshooters must use communication skills to get information about the problem and to communicate the solution.

Explain that active listening plays an important role in understanding the problem. Paraphrasing can be helpful in making sure the troubleshooter has an accurate picture of what is going on. Define the term escalation and explain how this approach can help solve a problem that does not yield to more common methods. Define the term replication and explain how this strategy can help to solve a problem. Discuss how hardware and software device configuration should be examined for possible fixes. Define the term bug and describe the ways in which software vendors repair bugs and add new features using patches, updates, service packs, releases, new versions, and upgrades. Describe how release numbers are used to label software versions.

Explain that performance problems result from poor interaction between hardware and software. Describe the types of misunderstandings that may cause users to perceive that there is a computer problem. Define the term incident management and the more specific term call management. Discuss the importance of making sure the user is qualified to receive support. Describe the manner in which a support agent assigns a priority code to an incident. Explain that the priority code determines the position of the incident in the incident queue. Review the factors that may cause job stress for support workers.

Describe the importance of the managerial role to help desk support staff. Examine the resources that can be used to help make product evaluation decisions. Review the criteria for choosing to upgrade to a newly released product or service. Discuss the balance between allowing users freedom to choose the best software and hardware for their specific purposes and providing support services for a diverse base of different products. Define the problem clearly. Identify the roles of stakeholders. Identify sources of information. Develop an understanding of the existing system.

Investigate alternatives to the existing system. Develop a model of the proposed solution. Review pre-installation site preparation tasks. Discuss the purpose and contents of a site management notebook. Define the steps to install and configure hardware, operating systems, networks, and application software. Analyze ongoing site management tasks. Declare variables of the appropriate data type with the smallest scope necessary for the algorithm. Decide whether to represent data as variables, constants, or literals in an algorithm. Group logically related data of the same type into an indexed array.

Change the value of variables and constants using assignment statements. Write a function call using an assignment statement. Combine two numeric values using arithmetic operators and library math functions. Compare the results of integer and real number division. Write pseudocode statements in the correct order to accomplish a task. Identify when to use relational If logic in an algorithm. Identify when to use repetition loop logic in an algorithm. Design repetition or relational statements to perform validation on input data. Compare and contrast calls to a module and a function, including the way that returned data is accepted. Design modules and functions that use value parameters, reference parameters, local variables, and global constants to perform their task.

Implement binary search to find a particular value within a sorted array. Create algorithms to manipulate strings character-by-character using If and loop logic and library functions. Analyze the architecture of a processor and the organization of its memory by discussing such topics as registers, clock speed, busses, and addressing modes. Analyze the binary representation of data using contextual clues to translate the data into characters, positive or negative integers, positive or negative fractional numbers, or machine instructions. Correlate integer values in different bases e. Correlate the external monitor string representation of numbers and their internal memory binary format.

Solve memory access problems by using the addressing modes supported by the processor. Solve simple calculation issues using arithmetic instructions. Solve keyboard input and display monitor output problems using operating system interrupt calls.

Validate and demonstrate ability to create, modify and remove users, groups and roles. Guide The Computer Relations: Characteristics Of The PC Relations recruiter to the conclusion that you are the best candidate for the client relations job. Use structure programming skills proficiently in an object oriented Esteban Sotelos Neutralization Theory.